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Peer Driven Market Intelligence

Get to know your customer

Find out how your team or product is performing inside of vital departments at your top customer's business.

Elevate your CX team

Identify where and how your customer experience team can improve, from the voice of your customers.

Business Meeting at Small Table

Gain insights from your peers

Gather vital pieces to your own decision making puzzle from your peers and industry leaders.

About Cambridge Research Group

Make the right decisions with real data from real decision makers

CRG simplifies business leaders' decision making process. We provide the insights you need to make the right decisions by gathering information directly from your customers, your peers, and leaders of your industry. 

Industries

Financial

Gain the intelligence you need to ensure customer satisfaction and navigate changing markets. 

Technology

Understand how your CX team is performing inside your customer accounts and gain the intelligence you need to capture market share.

Industrial & Manufacturing

Gain the intelligence you need to determine how to expand your footprint. 

Logistics & Transportation

Gain the intelligence you need to ensure  safety and compliance while maintaining a positive experience. 

Services

Gain the intelligence you need to ensure customer satisfaction and expansion. 

Our
Solutions

Busy office

Voice of Customer

Understand how your CX team is performing inside of you customer accounts by leveraging real-time feedback from key stakeholders.

Messaging Testing

Understand your potential customers and uncover their current needs to ensure your messaging resonates.

Team work

Market Research

Improve your understanding of your target market and gain intelligence on where you stand against the competition in your market.

Stay in the know

Check out our latest studies and stay updated on upcoming projects

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Trends in Fleet Safety and Telematics

From Industry Experts

Image by Campaign Creators

2024 Outbound Sales Trends in Review

Black Chips

Adoption of AI in Inside Sales


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